Reporting Bugs

by captaincomic (Updated on 2016-08-07)

How do I report a bug?

All bugs should be reported on the Issue Tracker.

Please do not send us bug reports via e-mail or via other sources.

What should a bug report include?

Include the following to maximize the chance of the bug being resolved in a timely fashion.

  1. A concise but precise description of the bug. At a minimum, tell us what you expected to happen, what actually happened and how you got it to happen.

  2. Logs

  3. Screenshots (if applicable)

  4. A sample game exhibiting the bug along with exact instructions that explain how to duplicate the issue. Please spare us the effort and make this for us! Help us out and we'll help you.
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Disclaimer: Use comments to provide feedback and point out issues with the article (typo, wrong info, etc.). If you're seeking help for your game, please ask a question on the forums. Thanks!

1 Comment

hi, keep getting this error. a blind it gaming student and using jaws for windows from http://www.freedomscientific.com and doing the gaming course from http://www.upskilled.edu.au and using http://www.pluralsight.com, and using the stencyl exercise files, doing a game called monkey spacer, but keep getting this error, and also the dialog does not close, with alt f 4. help.java.lang.NullPointerException
at stencyl.sw.ext.ExtensionDependencyM anager.load(ExtensionDependencyMana ger.java:43)
at stencyl.sw.SW.initExtensions(SW.jav a:833)
at stencyl.sw.SW.showWindow(SW.java:70 2)
at stencyl.sw.SW.access$100(SW.java:14 6)
at stencyl.sw.SW$1.run(SW.java:243)
at java.awt.event.InvocationEvent.disp atch(InvocationEvent.java:311)
at java.awt.EventQueue.dispatchEventIm pl(EventQueue.java:756)
at java.awt.EventQueue.access$500(Even tQueue.java:97)
at java.awt.EventQueue$3.run(EventQueu e.java:709)
at java.awt.EventQueue$3.run(EventQueu e.java:703)
at java.security.AccessController.doPr ivileged(Native Method)
at java.security.ProtectionDomain$Java SecurityAccessImpl.doIntersectionPr ivilege(ProtectionDomain.java:76) at java.awt.EventQueue.dispatchEvent(E ventQueue.java:726)
at java.awt.EventDispatchThread.pumpOn eEventForFilters(EventDispatchThrea d.java:201)
at java.awt.EventDispatchThread.pumpEv entsForFilter(EventDispatchThread.j ava:116)
at java.awt.EventDispatchThread.pumpEv entsForHierarchy(EventDispatchThrea d.java:105)
at java.awt.EventDispatchThread.pumpEv ents(EventDispatchThread.java:101)< br /> at java.awt.EventDispatchThread.pumpEv ents(EventDispatchThread.java:93) at java.awt.EventDispatchThread.run(Ev entDispatchThread.java:82)

0 2 months, 3 weeks ago

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