by Jon (Updated on 2015-10-13)
This article covers solutions to showstopping issues such as:
Stencyl may not launch for the following reasons:
Let us know on the forums if you still can't launch the app after trying the solutions above.
If nothing above works for you, contact us.
If you do not receive an e-mail and you checked your spam box, contact us.
Stencyl stores games in what we dub as the workspace - this is a folder, usually under your "home" or "user data" portion of your computer.
If your games disappeared, chances are that the workspace changed or got reset to the default. To be clear, no data has been lost, and it's a matter of resetting your workspace back to where it previously was.
It's best to ask for help on the forums when this happens if you aren't sure about what to do.
Use the exact same login details as you'd use to sign in to Stencyl.com.
Let us know on the forums if you still can't sign in.