What types of payment do you accept?

Credit Cards and Paypal. Can't do either? Contact us at salesremovethis@stencyl.com.

Is there a trial of iStencyl?

iStencyl Lite is an unlimited, free trial of everything that iStencyl has to offer except for the ability to publish your game to the iTunes App Store.

Can I publish to the App Store with iStencyl Lite?

No. You cannot publish your game to the App Store with iStencyl Lite.

Is there a "Lite" version of the StencylBuilder service?

Not yet, but we're working on it and will announce it when it's ready. When it is, the games will still be unpublishable but it will primarily serve as a testing ground for prospective Windows users.

Do I need to be enrolled in the iOS Developer Program from Apple to test on my device?

Yes, you must have an active iOS developer license to test games on your device. This is Apple's requirement. You can enroll here.

Do I need to be enrolled in the iOS Developer Program from Apple to publish to the App Store?

Yes, you must have an active iOS developer license to publish games to the App Store. You can enroll here.

Are there any royalties?

No, we don't collect any royalties on games. You take 100% of your game's profits.

What happens when the Android and HTML5 exporters arrive?

We will give our iStencyl Pro subscribers a special upgrade offer as thanks for adopting us early on.

Is subscription renewal automatic?

No, we don't automatically renew subscribers. However, you will receive multiple reminders along the way. If you renew, your subscription will extend by a year from the expiration date, not the day you renew.

If you take no action, your subscription will end after the final day, and you will not be charged.

Doesn't Apple require a Mac to upload an app to the iTunes store?

Yes, this is true, even if the rest of the game was developed off a Mac. However, there are a number of ways around this, such as using a friend's mac, using an online service such as macincloud, or other means of running a Mac such as a virtual machine.

What is Stencyl's refund policy?

We issue refunds up to 10 days after purchase, provided that you have not submitted or published any of your iStencyl games to the App Store. Contact us at salesremovethis@stencyl.com

If you are having trouble getting your app to build, please ask for help.

Any questions before you sign up?

Contact us at salesremovethis@stencyl.com and check our extended iStencyl FAQ.